Privacy Policy

Information We Collect

• Account Information: When you create an account, we collect your email address and authentication credentials. A display name may be derived from your email unless you set one later.
• Usage Data: We collect information about how you interact with our platform, including queries, feature usage patterns, and session duration.
• Device & Technical Data: Browser type, operating system, IP address, and device identifiers to ensure platform compatibility and security.
• Content Data: Research queries, generated reports, and workspace configurations you create within the platform.

How We Use Your Information

• Service Delivery: To provide, maintain, and improve the MandanaAI platform and its reasoning capabilities.
• Communication: To send important service updates, security alerts, and (with your consent) product announcements.
• Analytics & Improvement: To understand usage patterns and improve accuracy and user experience.
• Legal Compliance: To meet our regulatory obligations and respond to lawful requests from authorities.

Data Security

• We implement industry-standard encryption (AES-256 at rest, TLS 1.3 in transit) to protect your data.
• Access to user data is restricted to authorized personnel on a need-to-know basis, with multi-factor authentication enforced.
• We conduct regular security audits, penetration testing, and vulnerability assessments.
• Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 compliance.

Your Rights

• Access & Portability: You can request a copy of all personal data we hold about you in a machine-readable format.
• Correction: You may update or correct inaccurate personal information at any time through your account settings.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
• Opt-Out: You may opt out of non-essential communications.

Data Sharing & Third Parties

• We do not sell your personal data to third parties.
• We may share data with trusted service providers (cloud hosting, analytics, authentication) who are bound by data processing agreements.
• We may disclose information when required by law, to protect our rights, or to prevent fraud and security threats.

Cookies & Tracking

• We use essential cookies to maintain your session and ensure platform functionality.
• Analytics cookies help us understand how visitors move from the site into the product, including UTM parameters from community and referral links.
• You can manage cookie preferences through your browser settings. Disabling essential cookies may limit platform functionality.

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